CHILD INITIAL THERAPY BLOCK AGREEMENT

WELCOME!

Welcome to Talkshop Speech Pathology. We are looking forward to working with you. If you are reading this, then we have already identified therapy goals for us to get cracking on! Please take the time to read about our service below.

Enjoy
We deeply believe the best therapy is fun therapy. Your child will love attending their sessions as it’s all about fun! We are the ninjas of play and your child will have no idea how hard they are working.

Relax
We built this centre with your kids in mind. Please enjoy our play space in the reception area. Bathroom facilities are right there to the right of the Reception. There is a parents’ emergency box; nappies, wipes bandaids as needed in the reception and bathroom. Check the lost property box as you leave for missing items.

Take care
We aim to have something for all ages in the reception area. Please do not allow your child to play or borrow toys from our therapy shelves as we need to access them quickly for our clients and we suffer many lost and broken parts.

Rest assured of clinical excellence

Our speech pathologists are our greatest asset. We are constantly investing in their clinical and professional development constantly. This means that you can have confidence that your treating clinician will be treating you with the best evidence-based research in the field, backed by their clinical experience. We are keen to work collaboratively with you to support your child.

At the time of starting therapy with our service we will have current baseline measures and clear therapy goals to target. These are documented in your child's assessment report and Therapy Management Plan. This means that we have a plan of how will be prioritising therapy targets and have specific targets and strategies that we want to work with you on. Clear baselines mean we can measure progress and the effectiveness of therapy and home practice. We invest time to prepare for each session and love working with our motivated families.

As a client at Talkshop Speech Pathology, you are being treated by our team. You will have a primary treating clinician, and a possible secondary clinician. This allows us ensure the continuity of your therapy if ever your primary clinician is away.

EACH WEEK

Home Practice

We are highly motivated to work with motivated clients. We are able provide excellent clinical advice and treatment in the session, but successfully using these skills in the every day life only comes with engagement with home practice. You will be given exercises to practice with at home each week based on your therapy session.

The exercises will be based on what we know to be the most effective to making a real and meaningful difference in your skills so that you can best participate in your everyday life. These will be reviewed at the start of every session.

We aim to give you up to 3 different types of activities to suit your family dynamic:

Activities that can be done on-the-go
Activities that engage with dynamic play
Activities that may require a bit more structure and focus.

We will advise on how often and home much (frequency and dose), which is based on what we know to be clinically most helpful to reach good results. We will always give you home practice that is 'easier' than what we do in sessions. This is so that your child can experience greater success and achieve more repetitions of practice. We have great results at our centre because we help you to achieve in home practice. If you are struggling – please talk to us.

Please bring

Any communication aids typically used
Your therapy folder and home practice

BUT SERIOUSLY...

Safety

Please accompany your child to and from the centre. Please do not send children up the stairs on their own.
Please do not bring hot drinks or food due to allergy concerns into our centre.
If you need help with the stairs, please ask us.

Payment Policy

Therapy sessions are booked in blocks. A payment plan is set up so that automated billing occurs on the planned therapy appointment days. The receipt is emailed directly to you.

Cancellation/Rescheduling

If you need to cancel an appointment, the automated charge will still occur, but we will assist you in re-booking the session as soon as possible to ensure continuity of your therapy.
Rescheduled sessions may be with another clinician and should be booked within 2 weeks or the missed appointment, or within 2 weeks of the end of the therapy block.

Not turning up

We will send you an SMS appointment reminder 24 hours before your session.
If you do miss your appointment we will call to make contact. If we can fit you in at another time that day we will offer that option.
If rescheduling your appointment that day is not possible your clinician will talk you through some of the therapy exercises planned for your session so you can practice at home.
If we can't get hold of you we will leave a message or send an email.
Unfortunately we cannot offer refunds for missed appointments.

Late arrival

As a professional courtesy to you, we will endeavour to be timely and well prepared for your session. If you arrive late for an appointment your session will still end at its scheduled time as a courtesy to clients with sessions following yours.

CONSENT & AGREEMENT

I understand and agree to the following:

My child will attend speech pathology sessions for the period of this therapy block
I have read and understand the payment policy
I have read and understand the cancellation/rescheduling policy
I have read and understand the not turning up policy
I understand committing to regular home practice will ensure therapy has the most impact.

I give permission to the following:

I grant permission to Talkshop to share or discuss my child's information with other relevant healthcare or education professionals as required to support their speech pathology progress. This will discussed with me if the need arises.
For Talkshop to communicate with me via email and sms notifications
For digital recordings (audio-recordings, photographs and videos) to be taken in the course of therapy sessions for the purpose of delivering therapy.
For some of these materials to be used by Talkshop to promote the business e.g. flyers, posters or on the centre’s Facebook/website. (Additional specific permission will be sought before any media materials captured in the course of the therapy program are used in this manner.)

CLIENT AND PAYMENT DETAILS

Client First Name

Client ID - Create this using the clients first name followed by the parent mobile number with no gaps eg Sarah0400444000

Divider Text

Agreement Date

Sessions required

Name On Card

Billing Address

Card Number

CVC

Divider Text

Client Last Name

Insurance Provider - if applicable

Divider Text

Concession

SUBMIT

You wont be charged anything now. Billing will be set up to charge your card on appointment days and send you a receipt. Billing will be unaffected by rescheduling sessions and will still occur on your normal session day.